HELOA National Conference 2026 was packed with insightful sessions to support our members. Find all the resources from the sessions that you attended, or that you missed below.
*Please note – due to the interactive nature of some sessions or at the request of the speaker, there is no presentation available.
Keynotes
UCAS’ NEXT CHAPTER
Genia Garrity | Director of Information, Advice and Guidance, UCAS
Ben Jordan | Director of Strategy, UCAS
In the first keynote of the National Conference, Genia Garrity and Ben Jordan reflected on the past cycle and talked about future plans at UCAS
State of The Sector – One Year On
Professor Ken Sloan | Vice-Chancellor and Chief Executive Officer | Harper Adams University
Following from his Keynote session at National Conference 2025, Professor Ken Sloan joined us to take questions from the audience about the current environment and future of the Higher Education sector.
Be the Story Worth Telling
Alim Kamara | Storie Storie Ltd.
Student Recruitment
How a CRM Tracks the Student Journey from First Touch to Firm Accept
Dom Yeadon | Founder and Managing Director | Student CRM
The Dragon, the Thistle and the Shamrock
Vicky Bannerman | UK Recruitment Manager | University of Strathclyde
Andrew Jackson | Recruitment Events Manager | University of South Wales
Your Sector Needs You: Valuing In-Region Recruitment Staff
Gavin Spoors | Schools and Colleges Engagement Officer | Norwich University of the Arts
Working as an in-region recruiter can feel like a thankless (and maybe at times, lonely!) role, even though it’s vital to any HE institution. This session celebrated regional recruiters: showing data proving how effective regional recruitment is, highlighting the perks that come with the job, and inspiring regional recruiters before busy periods.
How to maximise event Return on Investment (ROI) with UCAS Data Dashboards
Aimee Okafor | Head of Events | UCAS
Kate Wright | Head of Customer Growth | UCAS
The Rise of the Commuter Student
Dr Susan Kenyon | Principal Lecturer in Politics / Institutional Lead for Commuter Students | Canterbury Christ Church University
This workshop presented the case for reshaping HE for commuter students, presenting practical examples of changes that can be made to embed support for commuters in their activities. Taking the example of a major project at Canterbury Christ Church University, delegates were encouraged to consider the changes they can make, to encourage a positive experience for commuter students at their institutions.
The Low-Down on UK International Recruitment
Sarah Tompkins | Undergraduate Student Recruitment Manager | Keele University
Widening Participation
The Oxford-Zero Gravity Partnership in Digital Access: Keeping a Human Touch in the Digital World
Matt Williams | Access Fellow | University of Oxford, Jesus College
Alex O’ Connor | Head of Education Partnerships | Zero Gravity
Running an Effective Summer School
Elizabeth Bailey | Widening Participation Senior Officer | University of Derby
Avoiding the wooden spoon: when access is considered, everyone is a winner
Nicola Terrell | Senior Student Recruitment Officer (Regional Lead for RUK) | University of Dundee
Mission-driven Partnership – School Prioritisation for Maximum Impact
Victoria Dee | Director of School Partnerships | The Brilliant Club
Student Recruitment and Widening Participation
Building Futures and Empowering Learners: UEL’s Approach to Pre-16 Outreach
Charlotte Thwaites | Lead Partnership Officer | University of East London
Ellie Downing | Lead Partnership Officer | University of East London
This session explored some of UEL’s award-winning pre-16 outreach activities, discussing targeted initiatives for Year 10 students, particularly those from under-represented backgrounds, supporting their academic development and boosting future aspirations.
Working with Academic Colleagues to Deliver Effective Outreach
Jack Cooper | Schools and Colleges Engagement Officer | Leeds Trinity University
Dr Jess Guth | Head of School of Business and Law | Leeds Trinity University
Equity in Widening Participation: Developing Inclusive Practices to Address Racial and Class Barriers in Education
Immy Lawlor | Policy and Charter Officer | London Metropolitan University
Subject Focused, Student Driven: What Works in Faculty Recruitment Events
Gabriella Smith | Senior Schools, Colleges and Outreach Officer | University of South Wales (USW)
From Student Finance to Freshers’ Week: Helping Students Prepare Practically & Financially for University
Ahmar Ehsan | Funding Information Services Account Manager (SLC) | Student Loans Company
Tom Allingham | Communications Director | Save the Student
This session led in collaboration between Ahmar and Tom examined the behaviour and trends of students when applying for Student
Finance and student decision-making with a narrative of how early engagement in discussing finance with prospective students can boost recruitment.
Postgraduate
The Authenticity Advantage: Driving Recruitment with Real Student & Alumni Stories
Rebecca Giddings | Deputy Director of Marketing and Brand | University of Wolverhampton
Diversity through data: re-thinking postgraduate taught opportunities in 2026
Mark Bennett | VP Research and Insights | Keystone Education Group
Nurcin Hopkins | Senior Account Director | FindAUniversity
From Blocked to Booked: Driving Postgrad Conversions with Authentic, Non-Traditional Grassroot Engagement
Jay Rees | Student Recruitment Manager | University of Law
Marketing
Students Expect More Than “Dear {FirstName}”
Nathan Monk | Co-Founder | SMILE and Prospectus+
Engaging Gen Z & Gen Alpha in UK Higher Education
Adam Molloy | Head of Marketing | The Student Room
The landscape of higher education recruitment in the UK is rapidly evolving with the distinct characteristics of Gen Z and the approaching Gen Alpha. This session explored their preferences for authentic, personalised engagement, as well as their reliance on social media and AI for information.
Understanding the 2026 Cohort: Subject Choices and Behavioural Trends
Lydia Derbyshire | HE Partnerships Manager | Unifrog
All Eyes On: London – A Case Study in Applicant Trends for 2026 Entry
Aryan Bhattacharya | Account Manager | IDP Education UK and Ireland
The Changing Superpowers of Events Professionals
Jessica Jeske | Head of Events | Queen Mary University of London
Professional Development and Leadership
It’s Tough in the Middle
Matthew Shore | Schools and Colleges Liaison Manager | University of Lancashire
Prompt Perfect: Using AI to Power Your Work & Life
Jonny Atkinson-White | Customer Success Executive | Gecko
Jonny Urquhart | Head of Customer Success Executive | Gecko
Chris Gibson | UK Sales Manager | Gecko
This lively, hands-on session tailored for the real world of HE, demonstrated how to supercharge your day with AI, showing how to ask better questions (prompts) and get smarter, faster answers using tools like ChatGPT, Claude, Granola and a few more!
Delegates could interact with live demos, creative challenges using Gecko’s advanced AI assistant, and a peek behind the scenes at how AI is part and parcel of modern-day students’ lives
Reflections on The Lived Experiences of Neurodivergent
Student Recruitment Practitioners
Jo Reed | Senior Widening Participation Officer | London School of Economics and Political Science
Heather Cliffe | International Admissions Officer | Lincoln Bishop University
Gemma Spencer | Lecturer in Pre-Registration Nursing | University of Lancashire
Luke Chapman | Student Access, Success and Development Officer | The University of Manchester
Sophie Flieshman | Student Access, Success and Development Manager | The University of Manchester
This panel-style discussion featured lived experiences of neurodivergent student recruitment practitioners and their managers, offering insights into the challenges and strengths of neurodivergent colleagues along with practical support for managers.
From Ambassador to Leader; Climbing your HE Liaison Ladder
Sarah Booth | Associate Director of Student Recruitment | University of Warwick
In this session, delegates explored what progression looks like to them, across the various progression routes in higher education liaison. As well as sharing experiences, delegates considered their barriers to progression and how to overcome these.
One Team, One Target – How the Future Students Office at University of Leicester Work Together to Grow Student Numbers
Dan Flatt | Head of UK Student Recruitment and Widening Access | University of Leicester
Felicity Lawrence| Head of Global Operations | University of Leicester
The session covered a detailed explanation of the structure and functions of each team (UK Student Recruitment and Outreach, Global Recruitment, Admissions and Applicant Experience, and the Global Operations Team) and how they work synergistically to
achieve common targets, along with examples of successful collaborations and initiatives.






























