This blog has been contributed by Alexa Gillett, Customer Experience Manager, at UCAS. Alexa is responsible for the providers and commercial experience throughout their UCAS journey. As the voice of customer, Alexa provides insight which enables the business to understand its customers, and which is used to inform the development, […]
Open Day Season – a survival guide
Steph Coogans, HELOA South East Group Chair, Marketing Manager for the University of Chichester, goes through the top five tips for organising and delivering Virtual Open Days. When I initially said I would write this Open Days blog back in April I had no idea we would still be facing […]
Virtual Events
Chris Mullen, HELOA Group Chair for North West and Northern Ireland Group, Education Liaison Officer at Edge Hill University, talks through his experience so far of delivering virtual events. Before March, I’d had little or no experience in virtual delivery and outreach. Delving into this digital world, I’m sure we […]
Communicating IAG to Students and Stakeholders
Andrew Cooper, HELOA Conference Manager and Schools and Colleges Account Manager at Liverpool John Moores University discusses how best to communicate IAG to students and stakeholders during the current pandemic. With physical events cancelled, we’ve all had additional time to finesse our communications with key contacts in schools/colleges. But with […]
Top Tips for Working with Academic Staff
Fiona Curry from the University of Gloucestershire and Partnerships Manager at HELOA provides a guide on some of the best ways of working with academic staff. Have you ever witnessed the myth among colleagues that widening participation and outreach are just ‘delivering some nice activities with kids’ and is lacking […]
Widening Participation in the Postgraduate Arena
Katherine Powlesland is Postgraduate Widening Participation Manager at the University of Cambridge, where she discusses the challenges facing Widening Participation in Postgraduate education. Widening Participation (WP) tracking and outreach initiatives have become well-established in undergraduate study in the UK, but postgraduate (PG) WP has been slower out of the blocks. […]