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Venue

Crowne Plaza Newcastle is a luxury hotel and provides all the standard hotel facilities. More information of what can be found in the rooms as well as hotel facilities is on the Crowne Plaza website.


  • Checking in and out

  • Accessibility

  • I need to stay the Tuesday night before the conference. Is this possible?

  • I wish to stay at Crowne Plaza Newcastle after the conference. Is this possible?

  • I see the hotel has a spa, can I book a treatment?

Check-in at the hotel on Wednesday 13 January will be available after the sessions are completed at 16:00 – early check-in will not be available but the hotel has substantial luggage storage areas. Check-out will need to be carried out between 08:30-9:15 on Friday 15 January and again delegates can leave their luggage in storage.

The hotel has many interventions in place to support delegates attending the conference. Please see below a list of some of the services available, for more details click here. – if you would like to discuss these further, please contact training@heloa.ac.uk.

  • The entrance to the hotel is a double automatic door to allow for ease of access.
  • The reception desk has an induction loop and lowered height for wheelchair users.
  • There are lifts available between all floors.
  • The hotel has 6 accessible bedrooms, please contact the training team if you require one as part of your booking.

Yes this is possible. We have arranged a special rate for HELOA members to stay the night before the conference on Tuesday 12 January at the Crowne Plaza Newcastle. The cost is £115 (including VAT) for bed and breakfast

You can book this as part of your National Conference booking by selecting ‘Full delegate package with Tuesday night accommodation’ from the conference attendance options. You do not need to book directly with the hotel.

Yes, delegates will need to book this themselves via the hotel website or other booking sites. While at the hotel for the conference, inform reception that you have booked for the additional night(s) and they can link your rooms.

Delegates would be able to book a spa treatment for during downtime. Spa packages would need to be booked separately by delegates, and although spa packages will most likely not fit in with the conference programmes, they may provide a good option for anyone extending their stay.

There are also leisure facilities in the hotel itself that full delegates are able to use. This includes a gym, pool and steam room.

Crowne Plaza Newcastle recommends that if you wish to book a spa visit during your weekend stay that you do this as soon as possible to avoid disappointment.